Transforming complex systems into usable, trusted platforms.

From data graveyard to public accountability service

U.S. Open Government CMS migration and redesign

The Challenge

Legacy content was disorganized and hard to navigate. The site lacked clear transparency dashboards and had accessibility/usability gaps, which lowered trust and engagement.

Before & After

Legacy Platform

• •Disorganized navigation
• •Poor accessibility compliance

Modern Experience

• •Streamlined interface with clear engagement pathways
• •Accessible, at-a-glance dashboards

Impact Metrics

HR Links CMS Migration & Modernization

Retired a legacy system and rebuilt 125 job aids into an accessible, searchable, trackable knowledge hub.

The Challenge

125 PDFs and spreadsheets scattered in a legacy platform scheduled for decommission—hard to search, hard to update, and not Section 508 compliant. No analytics existed to understand what people needed most.

Before & After

Legacy System

• •125 PDFs scattered across systems
• •Not 508 compliant

Centralized Hub

• •Searchable, accessible knowledge base
• •Indexed and trackable with analytics

Impact Metrics

GSA Careers Page Content Strategy & Design

Redesigned federal recruiting homepage to clarify opportunities and improve application completion rates.

The Challenge

Careers page had unclear job categories, poor discoverability of positions, and low application rates. Hiring teams couldn't find qualified candidates efficiently.

Before & After

Original Careers Page

• •Unclear job categories
• •Low application rates

Optimized Page

• •Clear role descriptions with filters
• •Improved application flow

Impact Metrics

AbilityOne Employee Portal Redesign

Rebuilt employee discovery and job matching workflow for improved accessibility and higher placement rates.

The Challenge

Portal had confusing navigation and inaccessible forms, making it difficult for job seekers to find opportunities. High bounce rate and low placement success.

Before & After

Original Portal

• •Complex form flows
• •Accessibility barriers

Streamlined Experience

• •Simplified job matching workflow
• •WCAG 2.1 AA compliant

Impact Metrics